Support
Welcome to the official support page for MoonIris Studio. We build high-quality utility and lifestyle apps to make your life easier and more interesting.
📮 Contact Support
We are here to help! If you can’t find the answer below, please email us.
Email: wjxforu@gmail.com
Please include in your email:
- App Name (e.g., EMF Detector, OneGoodMeal)
- Issue Description
- Device & iOS Version
🟢 General FAQ (All Apps)
Q: How do I request a refund?
A: Payments and subscriptions are managed entirely by Apple. We cannot process refunds directly. Please request a refund via reportaproblem.apple.com.
Q: The app crashes or won’t open.
A: Try reinstalling the app (delete and download again). If the issue persists, please email us with your crash details.
Q: Privacy & Data
A: We prioritize your privacy. Most of our apps function locally. For details, please view our Privacy Policy.
📡 App Specific: EMF Detector Pro
Q: Accuracy of readings?
A: The app uses the raw magnetometer data from your device. Metal cases or magnetic accessories may interfere with accuracy.
Q: Is Ghost Mode real?
A: Ghost Mode is an entertainment feature designed to visualize sensor data in an immersive way.
🍳 App Specific: OneGoodMeal
Q: How to save recipes?
A: Tap the bookmark icon to save recipes to your local collection.